Oxnard—I’ve had lots of issues with customer service in the past, whether it be on the phone or in person, which has left me jaded and relegated me to ordering things online.
THE most recent escapade happened this morning when I tried to link my corporate cards to my accounting system.
I asked a simple question: Can you do this, three times? Three times I asked the question, and three times she avoided the answer. I asked to speak with a supervisor, whom I explained my problem to, and she said the lady before didn’t understand the question.
Really!!!!**#####!!!, oh my holy ##ll. We tried to link the cards, and she told me she couldn’t do it, and she instructed me to contact someone else at my credit card company, so I did.
I have had trouble with their website too many times; in fact, although I’ve never asked if they require a new password each time I log in, I have a sneaking suspicion.
I asked the representative if she could link my card, and she said I’m sorry, but unfortunately, I can’t, like the expression I can’t is part of their training.
So she asked me to…
