Port Hueneme--The city council, Monday, June 6, approved an agreement with OpenGov inc to purchase online permitting, plan check, and business license software.
COMMUNITY Development Director Tony Stewart presented the item, and he told the council that he can’t give the council an apples-to-apples cost-saving number by using the software but said it is a component of several upgrades they are doing citywide.
“Mrs. (Lupe) Acero, our Interim Finance Director, is also currently looking at replacing our larger ERP (Enterprise Resource Planning) System, which we are currently a part of and which this will be replacing a part of,” he said. “This will also be our existing HDL, providing business licensing service.”
He said the system is cost-effective and allows the city to have a customer service portal where folks can apply for applications online, check the status of their plan check, and pay with a credit card online.
“Why we want to do this at this point is because it does have that very user-friendly customer portal to allow us to provide better customer service to all of our applicants,” he said. “Not only in planning and building and safety but also in Public Works and hopefully provide…
