Veterans Affairs transforms veteran’s hesitance to seek benefits into successful outcome

May 2, 2025

Veterans Affairs transforms veteran’s hesitance to seek benefits into successful outcome

San Bernardino County Veterans Affairs is changing negative percep­tions that may keep veterans from accessing their earned benefits.

Some veterans struggle with nigh­t­mares, reactive triggers, disa­bili­ties, depression and other life-al­tering conditions, but trusting the gover­n­ment is their biggest struggle of all.

David Rose, an Army veteran who served in the Vietnam War, struggled with persistent nightmares that took over his daily life. After a failed attempt to seek help from the VA, his wife urged him to visit the Veterans Affairs office in Rancho Cucamonga.

The staff at the Rancho Cucamonga VA made Rose feel welcome and took the time to listen to him, establishing a connection to ensure he received the appropriate help he needed.

“If it wasn’t for those people in that office and those psychiatrists, I might not even be alive,” said Rose.

The San Bernardino County VA is dedicated to helping veterans and their families. County Veterans Service Officers (VSO) provide competent, high-quality representation that results in veterans receiving all the benefits they have earned.

“We never want veterans to wait until they’ve reached their lowest point, when coping with life becomes unbearable,” said VA Director Matt Knox. “We want veterans to know they can…

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